Last updated: 28-01-2026
Thank you for purchasing from Digi X Deepak.
We sell digital products only, and customer satisfaction is our top priority. Please read our Refund & Return Policy carefully before making a purchase.
1. Nature of Digital Products
All products available on Digi X Deepak are digital and non-tangible, including but not limited to:
- Plugins
- Themes
- AI Prompts
- Subscriptions
- Downloadable digital files
Once the product is delivered or accessed, it cannot be physically returned.
2. No Return Policy
Due to the nature of digital products:
- ❌ We do not accept returns
- ❌ We do not accept exchanges
Once a product is downloaded or access is granted, it is considered used.
3. Refund Policy
Refunds are generally not provided.
However, a refund may be considered only in the following cases:
- Duplicate payment made by mistake
- Product not delivered due to technical error
- File is corrupted or not working and our support team is unable to resolve the issue
Refund requests must be made within [7 / 14] days of purchase.
4. Non-Refundable Cases
Refunds will NOT be provided in the following situations:
- You change your mind after purchase
- You do not have the required software/knowledge to use the product
- Compatibility issues with third-party tools or platforms
- Subscription cancellation after usage
- Failure to read product description before purchase
5. Subscription Cancellation
For subscription-based products:
- You may cancel your subscription anytime
- Cancellation will stop future billing
- ❌ No refund for the already used subscription period
6. How to Request a Refund
To request a refund (if eligible), please contact us with:
- Order ID / Transaction ID
- Registered email address
- Reason for refund
📧 Email: [contact@digixdeepak.com]
Our support team will review your request and respond within 3–5 business days.
7. Chargebacks & Disputes
Unauthorized chargebacks or payment disputes without contacting us first may result in:
- Account suspension
- Permanent access removal
We strongly recommend contacting our support team before initiating any dispute.
8. Policy Updates
We reserve the right to modify or update this Refund & Return Policy at any time.
Changes will be effective immediately upon posting on this page.
9. Contact Us
If you have any questions about our Refund & Return Policy, feel free to reach out:
📧 Email: [contact@digixdeepak.com]
🌐 Website: [digixdeepak.com]
